Privacy Policy

2.1. Personal Information: When you use our website, we may collect the following information:

• Name
• Email address
• Phone number
• Delivery address
• Payment details (processed securely via Paystack; we do not store payment information).

2.2. Non-Personal Information: We may also collect non-identifiable information such as browser type, operating system, and website usage statistics.

3.1. To process and fulfill orders, including delivery and customer support.

3.2. To communicate with you regarding your purchases, promotions, or updates.

3.3. To enhance and improve our website and services.

3.4. To comply with legal obligations or resolve disputes.

4.1. Your personal information is primarily stored on secure servers located in the United States.

4.2. We take appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

5.1. Coco Blue does not sell your personal information to third parties.

5.2. We may share your data with:

• Payment processors (e.g., Paystack) to securely handle transactions.
• Delivery service providers to fulfill your orders.
• Legal authorities, if required by law or to protect our rights.

6.1. Access: You have the right to request access to the personal information we hold about you.

6.2. Correction: You can request that we correct or update inaccurate or incomplete information.

6.3. Deletion: You have the right to request the deletion of your personal data, subject to legal or contractual obligations.

To request the deletion of your data, please email us at support@cocoblue.co.za with your full name and relevant details. We will process your request within 14 business days, subject to verification and legal requirements.

8.1. We use cookies and similar technologies to enhance your browsing experience and collect website usage data.

8.2. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.

Coco Blue reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this policy regularly.

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: hello@cocoblue.co.za